Destek

Need help with Twenty? Here’s how to reach us, whether you’re on Twenty Cloud or hosting it yourself.

Getting help

You don’t need a Twenty account to contact us. Email contact@twenty.com and we’ll get back to you.

Twenty Cloud

If you’re on Twenty Cloud, open Settings and select Support to reach us, or email contact@twenty.com with your workspace URL so we can find your account.

Self-hosted

If you host Twenty yourself, start with the self-hosting documentation. For questions and bug reports, email contact@twenty.com, open an issue on GitHub, or ask the community on Discord.

Reporting a problem

When you report a problem, tell us:

• Whether you’re on Twenty Cloud or self-hosted (and the version, if self-hosted).
• Your workspace URL, and the Slack workspace if the issue is with the Slack app.
• What you expected to happen and what happened instead.
• The steps to reproduce it.
• When it happened, including your timezone.
• Any screenshots or error messages.

Remove passwords, API keys, tokens, payment details, and any confidential information before sending screenshots or logs.

Privacy and terms

See our Privacy Policy and Terms of Service for how we handle your data and the terms that govern your use of Twenty. For security disclosures, see our Trust Center.